WHATS INCLUDED?
All bike tours include a bike and helmet at no extra charge. Additional accessories are also included depending on weather.
All of our rentals include helmets, locks and lights if renting overnight. Additional accessories such as bungees are available for free by request.
HOW LONG ARE THE TOURS?
Please refer to our Tour Page. We also offer custom length tours upon request.
DO YOU CANCEL TOURS IF IT RAINS?
As it is Portland, we love taking tours out rain or shine unless it is really nasty ( Oregon standards ) and provide “Portland Approved” rain pants and jackets. We also provide bikes that are equipped with full fenders. For more info refer to the policies on our Tour Page.
CAN I FILL YOUR LIABILITY WAIVER OUT ONLINE TO SAVE TIME?
Yes, Sign Our Digital Waiver Here
WHERE DO YOU RIDE?
Our Essential Portland tour covers four of Portland’s quadrants, utilizing the Vera Katz Eastbank esplanade, and routing from the Tillikum Crossing through PSU to the Pearl district and then towards our shop. Our Foodie Fieldtrip visits the Kerns neighborhood, following towards Ladds Addition and the inner SE neighborhoods before meandering back past the Tillikum crossing to the shop. Our Brews Cruise follows a variety of routes focused in semi-inner SE, and also North Portland (Guides pick based on group beer preferences for best fit).
WHEN DO I NEED TO RETURN MY BIKE/RENTAL BY?
Rentals must be returned between our business hours of 9AM-6PM PST. If you miss this window, please plan to keep your equipment overnight in a secure location (inside a domicile – facility provided bike parking is not a safe locking location) and return next business day. Our overnight extension is just $10 if brought back before 10AM the next morning, otherwise your rental will rollover to our next applicable rental rate.
DO YOU RENT BIKES?
Yes, and accessories. Please see our Rental Page for details.
DO YOU FIX BIKES?
Yes! We are a full service bike shop and offer same-day turnaround for most repairs.
DO YOU SELL BIKES?
Yes, we are an E-Bike dealer for Raleigh USA and have access to their full range of E-Bikes. (We carry the Misceo IE and Detour IE as rentals) Drop by to get a grin on your face while test riding some of the best technology in the industry, or grab one of our rentals for an extended demo.
CAN I KEEP MY BIKE AFTER THE TOUR?
On an “same day, as-available, first come first serve” basis, upon returning from your tour you may keep your bike for $10 extra! – just ask your guide. This option is only available if your tour bike is not already reserved for another activity, and cannot be booked online, or added to a tour reservation. If you need to guarantee bike availability after your tour, you will need to place a reservation in addition to your tour booking at the regular rate.
CAN I TAKE MY KID(S) ON ONE OF YOUR TOURS?
Certainly!
Age Limit: 10 and Older
Height Limit: 4’11” and taller
We do not have children’s bicycles, but we do have bicycles that easily accommodate riders down to heights of 4’11”. We do not allow use of our trailer on tours due to safety factors involved with group riding in an urban environment, however we are always more than happy to rent, and give expert route advice for those looking to ride with a trailer attached.
CAN I BRING MY OWN BIKE OR ONE I HAVE ALREADY RENTED ON A TOUR?
Yes, you get a $10 discount for bringing your own bike or one you have already rented! Please indicated this in your booking notes and we will refund your excursion after checking to make sure your bike will work for our tour.
WHERE ARE YOU LOCATED?
117 NW 2nd Ave. Portland Oregon, 97209 across the street from Oregon Leather, near the corner of NW 2nd and NW Couch Avenues in Old Town/China Town.
HOW FIT DO I HAVE TO BE?
Tours are easy paced and geared to the slowest rider so no one gets left behind. Participants should have some cardiovascular stamina and be able to exercise a moderate amount. If you are concerned about your ability to participate please contact us prior to booking.
IS THERE A WEIGHT LIMIT ON THE BICYCLES?
Yes, in order to ensure that your rental or tour is safe our bikes are rated by the manufacturer to the following limits:
- Singlespeed: 220 pounds
- Road Bike: 250 pounds
- E-Bike 280 pounds
- Multispeed Hybrid: 280 pounds
CAN I ALSO RENT A BIKE RACK FOR RENTAL CAR?
Yes. We have bike racks that go on the back of a sedan style car (must have trunk lid) that holds up to three bikes.
DO YOU HAVE GIFT CERTIFICATES/CARDS?
Yes! Please visit our Gift Packages page to purchase, or if you do not find what you are looking for, send us an email! Gift Certificates can be used for tours, rentals, or bike service/ accessories.
DO YOU HAVE TANDEMS?
We do not have any tandem bikes at this time.
DO YOU HAVE CHILD TRAILERS OR TAG-ALONGS?
Yes, we have a child trailer ( 2 child capacity, or 100 pound limit, whichever happens first) Our trailer must be used in conjunction with our Multi-speed hybrids due to it’s attachment system. (or vertical dropout on the rear wheel if you are renting for your personal bike, horizontal dropouts are not compatible with our trailer.) We do not carry Tag-Alongs at this time.
DO YOU HAVE KIDS BIKES?
We do not have any kids bikes at this time.
DO YOU PROVIDE PICKUP/DROPOFF SERVICE?
We do not provide pickup or dropoff services at this time.
HOW FAR IN ADVANCE SHOULD I SCHEDULE A TOUR?
For larger parties a two week advance is recommended, although we remain flexible and can usually get something together on a short notice. Summertime is very busy, and we strongly encourage that you reserve your tour or rental to guarantee availability. We sometimes have cancellations, or availabilities on a same day basis, so please call if you missed our online booking cutoff and are still interested in a tour or rental!
DO YOU HAVE LARGE GROUP DISCOUNTS?
Yes, we offer a 15% discount for groups of 10 or more. (we do not auto-gratuity large groups, so please remember to tip your guide!)
GDPR Compliance
Cycle Portland is actively working with its vendors & internal operations to ensure that GDPR compliance by the May 25th 2018 deadline. What is GDPR? GDPR governs the retention & use of consumer data. As a consumer, this will have no noticeable affect on the functionality, or operations of your interaction with Cycle Portland as part of that compliance. You can read more about GDRP and what it means here.
OTHER QUESTIONS? CONTACT US!
CYCLE PORTLAND BIKE TOURS | 844-PDX-BIKE (Toll Free) | [email protected]
